General
Why should I buy your stuff?
Dead Trade Company is artist-owned and operated. When buying from us, you get premium-quality apparel from an independent, Canadian-owned small business that believes in social responsibility and sustainability. We source as much as possible from within Canada, so your purchase doesn't only support one Canadian business but multiple. Check out the About Page and Blog to learn a little more.
Who does the artwork for Dead Trade?
That would be me - Jesse (@jessereckless)! For any art inquiries, feel free to reach out on socials or fill out the contact form.
My size is sold out or unavailable, will more be in stock?
Occasionally we restock some popular items. If it's not a limited edition product we might be able to help you out, shoot us a message from the contact page and let us know what you're looking for.
Can I return or exchange my items?
For sure! We have a 30-day return policy, which means you have 30 days after your item is shipped to request a return. Shoot us an email at returns@deadtrade.ca. Click here for more details.
What is a "pre-order" item?
If the item you want to purchase is "pre-order only", it hasn't been made yet, but will be worth the wait! The estimated delivery time will be displayed near the "add to cart" button. Pre-orders help us gauge how many of an item to order and reduce waste by not overstocking.
Garments
How the hell do I wash this?
100% cotton t-shirts: cold water wash, do not use chlorine. Tumble dry half load, delicate cycle, or hang dry.
Crewnecks & hoodies: cold water wash, do not use chlorine. Tumble dry half load, delicate cycle, or hang dry.
100% acrylic toques/beanies: do not wash.
How do I know what size to buy?
T-shirts
These are unisex sizes, therefore a more relaxed and forgiving fit; women may prefer to order one size smaller. The chest is measured 1" below the armhole, and the length is measured from the top neckline of the back.
| Size | Chest | Length |
| XS | 35 | 25 |
| S | 38 | 26.5 |
| M | 41 | 27.5 |
| L | 44 | 28.5 |
| XL | 47 | 31 |
| 2XL | 50 | 32 |
Crewnecks & Hoodies
Set-in sleeves cut in a unisex fit. The chest is measured 1" below the armhole, and the length is measured from the top neckline of the back.
| Size | Chest | Length |
| S | 38 | 26.5 |
| M | 41 | 27.5 |
| L | 44 | 28.5 |
| XL | 47 | 31 |
| 2XL | 49 | 29 |
| 3XL | 58 | 34 |
Where are your garments made?
Our tees, crewnecks and hoodies are manufactured in Ontario, and our toques (beanies) are made in Quebec. Everything is finished in Alberta, Canada.
What's the difference between ring-spun and combed cotton vs regular cotton?
Short answer: ring-spun and combed cotton is softer and more durable than regular cotton. Ring-spun feels heavier to the touch, even though it's not, and will last longer.
Ring-spun cotton goes through a process that twists, thins, and straightens the strands to make a very fine, soft, and strong rope of cotton fibres. After they've been spun, they're combed to remove any imperfect strands and impurities for an additional step up in quality.
What does "40-singles count" mean?
Similar to a thread count for sheets, singles refer to the number of times a fabric is twisted into shape. The higher the number, the finer and better quality the fabric is. Lower-quality t-shirts are generally made from 18 to 20 singles, ours are 40.
Shipping
Where do you ship from?
Edmonton, Alberta, Canada.
Which shipping carriers do you use?
We currently ship everything with Canada Post.
How do I check the status of my order?
When your order has shipped, you'll get an email notification from us, including a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
If I live outside of Canada, how much will the duty and import fees be for my order?
Unfortunately, there's no easy way for us to figure that out. Duties, taxes, and brokerage vary between countries and carriers. All duties and associated import fees are the sole responsibility of the customer.